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 autoreply fails - "unbalanced"
Hi all,

I've encountered a curious problem using autoreply, - specifically, it works
for some senders, but not for others.    When it fails, MAILER-DAEMON sends
at message to the postmaster saying "user unknown" or "unbalanced".
Wondering if anyone can help.  The details...

I'm running FreeBSD on a Verio VPS.  In the aliases file, I have an
autoreply set up for an ex-employee, like this:
akoh: "|/usr/bin/autoreply -m /etc/akohreply.txt -a akoh"
If I send a message to akoh@<company>.com from my hotmail account, within a
few seconds, I receive in my hotmail Inbox the autoreply message stored in
akohreply.txt.   If I send the message using another account, using Outlook
Express, I never receive the autoreply.  However, the mailer daemon sends a
message like this to postmaster@<company>.com:

The original message was received at Thu, 10 May 2001 08:58:48 -0600 (MDT)
from xxxxxxxxxxxxx
   ----- The following addresses had permanent fatal errors -----
    (reason: 550 5.1.1 User unknown)
   ----- Transcript of session follows -----
553 5.0.0 "Gerald... Unbalanced '"'
550 5.1.1 "Gerald... User unknown

The setup of the account I send from in Outlook Express is fine.  I can send
& receive messages with no problem, and human recipients have no problem
replying to the messages I send.   I'm mystified.  Anyone have any clues?


 Mon, 27 Oct 2003 23:18:29 GMT   
   [ 1 post ] 

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